5108 NW Torino Lakes Cir
Port St. Lucie, FL 34986
Call or Text
772-293-9992
Monday - Friday: 9 AM - 5:30 PM
Saturday: 10 AM - 4 PM
Sunday: Closed
Whether you’re new to renting or have done it for years, we know you probably have questions. To make things easier, we’ve answered some of the most frequently asked questions right here. Have a question that isn’t answered here? Call or text us at (772) 293-9992 to speak with one of our leasing specialists.
How many floors do the buildings have?
All of our homes are two-story townhomes, giving you the feel of a traditional home with added privacy and space—no neighbors above or below.
What lease terms do you offer?
We currently offer lease terms between 7 and 12 months.
Is parking available on site?
Each townhome includes a private 1-car garage and a 1-car driveway, providing residents with convenient, dedicated parking.
Is there additional parking on site for guests or other vehicles?
Limited guest parking is available; however, residents are not permitted to park in guest spaces. All guests must be registered in our parking management system—unregistered vehicles are subject to booting or towing at the owner's expense.
What school will my child attend?
If your child will be attending school and you’re new to Port St. Lucie, you’ll need to register with the St. Lucie School Board. Enrollment applications can be submitted at your chosen school or online at http://www.stlucie.k12.fl.us.
Torino Lakes Townhomes is located within the Red-2 Choice Zone, giving you the flexibility to select from designated schools within this zone.
Do you allow smoking within the community?
We are a smoke-free community. Smoking is not permitted anywhere on property.
Do you offer recycling and trash service?
Yes! Curbside trash and recycling pickup are provided once a week for every townhome. Trash and recycling bins are provided, making it easy and convenient to manage your waste right from your doorstep.
Do you offer in-home washers and dryers?
Some of our units come with in-home washers and dryers included, while others have washer and dryer connections ready for you to install your own. We also offer washer and dryer rentals for your convenience.
Do you have on-site maintenance?
Yes! Our maintenance team is here to help with any repairs during regular business hours and in most cases are able to complete repair requests within 24 hours. We also offer 24-hour emergency maintenance.
Do you offer wheelchair accessible units?
Please contact our leasing team for specific accessibility needs.
What are the occupancy limits?
We allow a maximum of 2 people per bedroom, regardless of age. For example, a 2-bedroom townhome may house up to 4 people.
Do you offer furnished townhomes?
At this time, we do not offer furnished townhomes. All of our homes are rented unfurnished, giving you the flexibility to furnish and decorate your space just the way you like it.
What is included in the listed monthly rent?
On-site maintenance and on-site management are two of the perks included with the rent.
Here is a list of other items:
What monthly fees are not included?
This is an important question for most renters. While most apartments don't list all of their fees on their website, we have opted to be transparent with our pricing, so that you know upfront what the total monthly cost is.
Monthly Fees:
Do I need to have an appointment to tour?
Appointments are highly encouraged to ensure our leasing specialists are available to conduct the tour and take the time to answer all of your questions.
How do I schedule a tour?
You can schedule a tour right from our website. Click here to schedule your tour, or you can always give us a call or send a text and our leasing specialists can schedule with you.
What do I need to bring for a townhome tour?
To tour a townhome, you'll just need to bring a valid government-issued ID that includes your photo, such as a driver's license, passport or state ID card. Any adult that is touring along with you will also need a valid ID.
Do you offer virtual tours?
In addition to our in-person tours, we also offer virtual tours for your convenience. If you are out of state and want to see the townhome before you move, or you can't find time to come in for an in-person tour, we are more than happy to give you a personal virtual tour and answer your questions.
Will I be able to tour the actual townhome?
In most cases, you’ll be touring one of our model townhomes. However, if requested, we’ll do our best to show you the actual unit you’ll be moving into.
Please note that this isn’t always possible. The townhome may still be occupied, undergoing cleaning or renovations, or may not be ready until just before your move-in date. In those cases, we’ll show you a similar unit. Feel free to contact our leasing office before your tour to ask if the specific townhome you’re interested in will be available to view.
What are the rental qualifications?
Our general rental qualifications can be found here.
Do you accept vouchers?
We do accept vouchers, however applicants would need to meet all of the rental criteria independently of their voucher.
Do you do a background check?
Yes. A background and credit check are required.
Do you accept applicants with prior evictions?
Applicants with prior evictions may still be eligible, depending on how much time has passed, whether the balance has been fully paid, and the strength of their verifiable rental history since the eviction.
What could disqualify my application?
Disqualifying factors include:
Do you allow co-signers or guarantors?
We do not take co-signers or guarantors. Only resident leaseholders.
What is the income requirement?
Applicants must jointly make at least 3.3 times the monthly rent in order to qualify.
What if I’m self-employed, retired, a 1099 employee, or don’t receive paystubs?
There are several ways to verify you meet our income requirements. Contact our leasing office and speak to a leasing specialist who can assist you based on your specific circumstances.
My spouse/roommate doesn’t qualify but I do. Can we just list them as an occupant on the lease?
All adults living in the apartment must be listed on the lease and meet our rental criteria.
How do I apply for a townhome?
To start an application just click on the Apply Now button on our website or stop by during regular office hours to submit an application in person.
How long does the application process take?
Applications are processed by a third-party screening company. Most are completed within 24 hours, but processing may take 2–3 business days if we’re waiting on rental or employment verification.
What documents do I need to apply?
In addition to a completed application, you will need:
Is there an application fee?
The application fee is $150 per person which covers the cost of your credit check, background check, income verification and ID verification. Application fees are non-refundable.
Do I have to pay a down payment?
Once your application is approved a hold deposit of $500 is required to reserve your apartment until your move in date. At move in the hold fee will be applied towards your first months’ rent.
Is your community pet friendly?
We love pets, and we know yours is family. We welcome all friendly dogs and cats — with no breed or weight restrictions.
Do you have an on-site dog park?
Yes, we do have a dog park!
How many pets are allowed?
We allow up to 2 friendly dogs or cats per townhome home.
Any breed or weight restrictions?
None! Zero! Big or small we will take them all.
Other pet policies?
All pets must be fully vaccinated. In addition, all pet owners must register their pets through PetScreening. We will also conduct an in-person meet and greet with your pet to make sure they are friendly and do not appear aggressive.
What are the pet fees?
We charge the following for all pets:
I have a service animal or emotional support animal. What is the policy for those?
Service animals and emotional support animals must register as such through Pet Screening and meet all ADA/HUD requirements for assistance animals.
What does it cost to move in?
After approval of your application you will be provided with paperwork outlining the specific amount you will need to pay to move in. This will include the following:
How much is the security deposit?
Security deposits range from $500 to two months’ rent, based on credit and rental history.
What do I need to complete before move-in?
The following is a basic checklist that outlines what you will need to complete prior to move-in. For more specifics contact your leasing specialist.
How do I sign my lease?
Your lease can be signed electronically. You will be sent a link to your email enabling you to digitally sign at your convenience. If you prefer to sign with pen and paper just let us know and we can do that too!
Do all lease signers need to be present on move-in day?
Yes, all lease signers will need to be present at move in and have a valid government issued photo ID.
Do you have a preferred moving company or move-in instructions?
We don’t require a specific moving company. Our leasing team will provide you with move-in instructions and any important access details prior to your move. Since our buildings are two stories without elevators, we recommend planning accordingly if you're moving into an upstairs townhome.
Is there a Resident Portal? What can I do there?
Yes! Our Resident Portal makes managing your home easy. You can pay rent, submit service requests, update your contact information, view lease documents, and even connect with neighbors or receive community updates — all in one place.
How do I submit a maintenance request?
Maintenance requests can be submitted quickly and easily through the Resident Portal. For urgent issues, you can also contact our office directly. Emergency maintenance is available 24/7.
How do I contact maintenance in an emergency?
Call our office and you will be connected to our after-hours system. After choosing the option for emergency maintenance leave a detailed message and it will be sent to our on-call maintenance technician who will get back to you promptly.
What’s the typical turnaround for maintenance?
Most non-emergency maintenance requests are completed within 1-2 business days. Our on-site maintenance team works hard to respond to requests as quickly as possible.
Do you host any resident events or activities?
Yes, we love bringing our community together! We host regular resident events such as seasonal gatherings, pet-friendly activities, and appreciation events. Be sure to follow us on social media and check the Resident Portal for updates.
When is rent due?
Rent is due on or before the 1st of each month. Any rent received on or after the 4th of the month is subject to late fees.
How do I pay rent?
Rent can be paid online through the Resident Portal via e-check (free) or credit/debit card (processing fees apply). You can also pay by personal check or money order in the leasing office. We do not accept cash.
Do I need renter’s insurance?
We require that all tenants carry personal liability renter's insurance. Residents may also opt for personal property protection to cover their personal property in the event of fire, flood or other loss issues. The policies are fairly inexpensive and worth the small investment. We have partnered with E-Renter Plan for pre-approved low cost insurance, though you may use any insurance company you choose.
How do I get a copy of my lease?
You can download a copy of your lease in the Resident Portal, or reach out to our office for a copy.
Can I renew my lease? Will the rent change?
Absolutely — we love when our residents choose to stay! You’ll receive a renewal offer prior to your lease end date. Rent amounts may be subject to market conditions at the time of renewal.
Can I sublet or add a temporary roommate?
We do not allow subleasing. Any adult residing in the apartment must go through the application and screening process and be added to the lease agreement.
How do I add/remove another person to my lease agreement?
To add or remove a person to your lease agreement, the unit will need to be re-qualified to ensure that rent will be paid. Please note that new additions to lease agreements may need to formally apply and complete a screening and background check. If we are unable to re-qualify the unit, we may not be able to make any changes to the lease.
What if I need to move before the end of my lease?
Life happens, and we understand plans can change. If you need to end your lease early, contact our office to review your lease terms — you may be subject to a lease-break fee or additional charges, depending on the terms of your lease.
Can I transfer to another townhome on site?
If you need to transfer to another townhome, either because you need more space or less space – or just need something different, we can help you. Contact a leasing specialist for current availability and to review our transfer policy.
What is the move-out process like? Do you provide a cleaning checklist?
Yes, we’ll provide a detailed move-out checklist to help ensure your townhome is left in good condition. This helps avoid any deductions from your security deposit. Contact the office when you're preparing to move out and we’ll guide you through the process.
Call or text our friendly leasing team — we’re here to help!
Justin2fyeTrustindex verifies that the original source of the review is Google. Everything was amazing Kerria AlexanderTrustindex verifies that the original source of the review is Google. Very nice!! I toured with Bianca she was very helpful and kind! Maurice Davis (KYOTOKIID)Trustindex verifies that the original source of the review is Google. Bianca Golson was really easy to communicate with during my tour all of my questions were answered and I really enjoyed my time there Adrian MatosTrustindex verifies that the original source of the review is Google. I was assisted by Bianca. She was a fantastic help and I recommend her to anyone who needs a tour or help in general. Sylvia CollinsTrustindex verifies that the original source of the review is Google. My Daughter and I toured with Olivia, she’s such a nice and understanding young lady. She was very informative. The property sits in a great spot in walking distance to food and shopping. Very quiet and clean neighborhood. Anthony PastoriniTrustindex verifies that the original source of the review is Google. Olivia was a delight. Extremely knowledgeable and personable. Had all the information I needed. Highly recommend! Ja AbejaTrustindex verifies that the original source of the review is Google. Olivia and Bianca are great. Olivia scheduled our tour and showed us the two models they had and both beautiful spaced. The community is quite with exceptional amenities - gym and social center are 24 hours which is amazing since many places are closed after a certain time. So many cute lizards and beautiful flowers around. It’s just beautiful around here in general. Very close proximity to interstate and shopping area. Lots of construction going on but no loud noise that I can hear so that’s a plus. Marlin D. ArteagaTrustindex verifies that the original source of the review is Google. Olivia was invaluable throughout the tour. Explain everything in detail, and make sure to answer all questions very professionally. Tommie BookTrustindex verifies that the original source of the review is Google. Bianca G. was incredible. Very knowledgeable, answered every question without hesitation.